Startex is committed to helping businesses achieve excellence in customer experience, operational efficiency, and brand compliance. With over two and a half decades of industry experience, we have established ourselves as a trusted partner for companies seeking to enhance their customer interactions, optimize performance, and maintain brand standards.
As a long-standing member of the Mystery Shopping Providers Association (MSPA) since 2001, we offer a wide range of services including Mystery Shopping, Customer Satisfaction Surveys, Net Promoter Score (NPS) evaluations, and Brand Standard Audits. Our global network and state-of-the-art online reporting system allow us to provide insightful, actionable data to some of the world’s leading brands, ensuring they consistently meet and exceed customer expectations.
Led by industry veteran and supported by a team of experienced professionals, we are dedicated to delivering customized solutions that drive measurable results.